My Oracle Support Banner

"Could Not Connect To Server" When Attempting To Login To P6 Mobile On Android (Doc ID 2523515.1)

Last updated on APRIL 08, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the P6 Mobile application via QR code, the following error occurs.

ERROR

Could not connect to server.


STEPS

The issue can be reproduced at will with the following steps:
   1. Download and install P6 mobile application via Google Play store
   2. Open the application
   3. Use the QR code to complete the configuration
   4. Error occurs when attempting to login

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.