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Fusion Global Payroll: View Balance Results Error on Statement of Earnings at location pay_core_dates.fiscal_year:psu_fiscal_year_start_date_missing (Doc ID 2523683.1)

Last updated on MAY 21, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Oracle Fusion Global Payroll - Version and later
Information in this document applies to any platform.
This note was created for Release The note has been reviewed and is current for release


After completing Payroll for employees, when trying to view a balance results from the Statement of Earnings (SOE), the following error occurs:


ORA-20001: An application error occurred. An assertion failure was detected at location pay_core_dates.fiscal_year:psu_fiscal_year_start_date_missing. Details: Contact your help desk. ORA-06512: at "FUSION.PAY_CORE_DATES", line 384 ORA-06512: at "FUSION.PAY_CORE_DATES", line 408 ORA-06512: at "FUSION.PAY_CORE_DATES", line 1071 ORA-06512: at "FUSION.PAY_CORE_DATES", line 1478 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 3351 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 3715 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 3884 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 5843 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 6448 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 6683 ORA-06512: at "FUSION.PAY_BALANCE_VIEW_PKG", line 1311 ORA-06512: at line 1 ORA-06512: at "FUSION.PAY_BALANCE_VIEW_PKG", line 1437 ORA-06512: at line 1"

The issue can be reproduced at will with the following steps:
1. Run Payroll Process
2. View Gross Earnings balance


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