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Create Balance Sheet Closing Journals for a Ledger Set Resulted In Error "GLYE0001: The close process terminated with irrecoverable errors" (Doc ID 2523985.1)

Last updated on DECEMBER 08, 2019

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.13.18.10.0 version, Close Accounting Period-Close Ledgers

When attempting to run the Create Balance Sheet Closing Journals for a Ledger Set, the following error occurs. The process DOES work as expected when run for individual ledgers.

ERROR
-----------------------
The process ends in error and the log shows:


GL_SHRD0180: glymai() - Performing action: Submitting a child request....
SHRD0026: Current system time is: .20-DEC-2018 01:28:54

GL_SHRD0180: glymai() - Performing action: rollback.
SHRD0026: Current system time is: .20-DEC-2018 01:28:54

GLYE0001: The close process terminated with irrecoverable errors.

CONC-REQ RETURNED NO MESG


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator
2. Scheduled Processes
3. Run the Create Balance Sheet Closing Journals for a Ledger Set:
DAS: xxx Ledger Set
Ledger: xxx Ledger Set
Period: xx-xx
Closing Account: xxx-xxx-xxx-xx-xxxx-x-xx...
Category: Balance Sheet Close



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to run the process per individual ledgers

Cause

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In this Document
Symptoms
Cause
Solution


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