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HRHD: Message Editor Becomes Blank When Inserting SmartText (Doc ID 2524090.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

Message editor becomes blank when inserting SmartText and we cannot view/edit the inserted text.
This issue is reproducible consistently on different systems and on different browsers as well (Chrome and Internet Explorer were used). How can this be resolved?
 

Solution

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In this Document
Goal
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