Purchase Order Number Not Getting Populated On Credit Memo When Interfaced From Order Management
(Doc ID 2524108.1)
Last updated on DECEMBER 15, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Billing - Auto Invoice
ACTUAL BEHAVIOR
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PO number is not visible on any credit memo interfaced from Order Management.
EXPECTED BEHAVIOR
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PO number should be populated on Credit Memo
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Sales Order
2. Run auto invoice to create invoice
3. Return Sales order line - RMA
4. Run autoinvoice to create Create credit memo
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot import Credit memos with PO number
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |