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Purchase Order Number Not Getting Populated On Credit Memo When Interfaced From Order Management (Doc ID 2524108.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Billing - Auto Invoice

ACTUAL BEHAVIOR
---------------
PO number is not visible on any credit memo interfaced from Order Management.

EXPECTED BEHAVIOR
-----------------------
PO number should be populated on Credit Memo

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Sales Order
2. Run auto invoice to create invoice
3. Return Sales order line - RMA
4. Run autoinvoice to create Create credit memo

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import Credit memos with PO number

Cause

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In this Document
Symptoms
Cause
Solution


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