My Oracle Support Banner

Shopping Cart Total Not Adding Shipping Amount and updateOrder API call does not apply shipping cost and returns 0 (Doc ID 2524214.1)

Last updated on DECEMBER 07, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When we try to place an order in the storefront the shopping cart total not adding shipping Amount instead Shipping cost is always 0.The 'shipping' observable located inside the object cart from the "Order Summary Checkout" widget is always 0 in Production, even if you select different shipping option with different amounts.
Nevertheless, the 'selectedShippingCost' observable from the same widget has the right amount. 


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.