Update Order Getting Failed When Order Is a Return Order
(Doc ID 2524296.1)
Last updated on FEBRUARY 17, 2020
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
On : NA version, Storefront
When attempting to update the order status as 'NO_PENDING_ACTION' through APIs, the following error occurs.
ERROR
-----------------------
{
"errorCode": "28305000",
"message": "An internal occurred while updating an order.",
"status": "500"
}
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Take an order for which the order fulfillment mail has to be sent.
2. For that order make the status as 'NO_PENDING_ACTION'
3. Observe the response error coming as above.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |