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HOWTO Troubleshoot Basic Search Issues with Cx Commerce Search when Results are not as Expected (Doc ID 2524466.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

The Search Functionality is not returning the expected results and some settings may be misconfigured. 

Solution

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In this Document
Goal
Solution
 The last index can be outdated or it did not finish correctly.
 Request a New Indexing Job. 
 Some filters may be implemented and Products would not be returned.
 There may be some errors in the environment.  
References


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