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How to Configure a Dashboard Prompt With a Case Insensitive Text? (Doc ID 2524562.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Oracle Fusion B2B Service Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


How to configure a text field in dashboard prompt where user can enter case insensitive?

Currently, the prompt only works when the field is entered the same way as in the database. Also using function UPPER does not work when the user enters the field in lower case in the dashboard prompt.


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