My Oracle Support Banner

I Can't Add An Specific Contact (Doc ID 2524603.1)

Last updated on MAY 02, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When I try to add contact@oraganization.com as a contact it fails

*Steps to Reproduce*
1 - go to https://ccadmin-xxxxx.com/occs-admin
2 - go to "Accounts"
3 - Click in "Contact List"
4 - Click in "+ new Contact"
5 - Fill the user credentials with
Last Name: <last_name>
First name: <first_name>
email: contact@oraganization.com
active: true
6 - Click in Create and Observe the error being triggered

*Error:*
An internal error occurred while processing input request.
Return code: 22004

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.