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Patching failed with "The inventory pointed at location is not valid" and ORA-48146 in OCI DBCS (Doc ID 2525063.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle Database Cloud Service - Version N/A to N/A [Release 1.0]
Linux x86-64

Symptoms

Customer tried to apply the patch from console and it was failing in two phases.

Patch precheck came up clean, but Server Patching phase failed during 'apply clusterware patch' phase.
And later DB Home patching failed during 'db upgrade phase'.

Job details:

Job details
----------------------------------------------------------------
ID: <job_id>
Description: Server Patching
Status: Failure
Created: March 22, 2019 12:47:26 AM UTC
Message: DCS-10001:Internal error encountered: Failure : failed to apply 28822515 on /u01/app/12.2.0.1/grid.

Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
Server Patching March 22, 2019 12:47:26 AM UTC March 22, 2019 1:06:43 AM UTC Failure
Create Patching Repository Directories March 22, 2019 12:47:26 AM UTC March 22, 2019 12:47:26 AM UTC Success
Create Patching Repository Directories March 22, 2019 12:47:26 AM UTC March 22, 2019 12:47:26 AM UTC Success
Download latest patch metadata March 22, 2019 12:47:26 AM UTC March 22, 2019 12:47:26 AM UTC Success
Download latest patch metadata March 22, 2019 12:47:26 AM UTC March 22, 2019 12:47:27 AM UTC Success
Update Patching Repository March 22, 2019 12:47:27 AM UTC March 22, 2019 12:48:12 AM UTC Success
Update Patching Repository March 22, 2019 12:48:12 AM UTC March 22, 2019 12:48:59 AM UTC Success
task:TaskSequential_6471 March 22, 2019 12:48:59 AM UTC March 22, 2019 1:06:43 AM UTC Failure
Opatch updation March 22, 2019 12:49:01 AM UTC March 22, 2019 12:49:03 AM UTC Success
Opatch updation March 22, 2019 12:49:01 AM UTC March 22, 2019 12:49:04 AM UTC Success
Patch conflict check March 22, 2019 12:49:04 AM UTC March 22, 2019 12:50:11 AM UTC Success
Patch conflict check March 22, 2019 12:50:11 AM UTC March 22, 2019 12:51:24 AM UTC Success
task:TaskSequential_6525 March 22, 2019 12:51:24 AM UTC March 22, 2019 1:06:43 AM UTC Failure
apply clusterware patch March 22, 2019 12:51:24 AM UTC March 22, 2019 1:06:43 AM UTC Failure


Job details
----------------------------------------------------------------
ID: <job_id>
Description: DB Home Patching: Home Id is <home_id>
Status: Failure
Created: March 28, 2019 4:47:29 AM UTC
Message: DCS-10001:Internal error encountered: Failed apply all actions on db home /u01/app/oracle/product/12.1.0.2/dbhome_1.

Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
DB Home Patching March 28, 2019 4:47:29 AM UTC March 28, 2019 5:12:13 AM UTC Failure
DB Home Patching March 28, 2019 4:47:29 AM UTC March 28, 2019 5:12:13 AM UTC Failure
Create Patching Repository Directories March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
Create Patching Repository Directories March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
Download latest patch metadata March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
Download latest patch metadata March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
checking GiHome version March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
checking GiHome version March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
Update System version March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:29 AM UTC Success
Update System version March 28, 2019 4:47:29 AM UTC March 28, 2019 4:47:30 AM UTC Success
Update Patching Repository March 28, 2019 4:47:30 AM UTC March 28, 2019 4:50:04 AM UTC Success
Update Patching Repository March 28, 2019 4:50:04 AM UTC March 28, 2019 4:52:33 AM UTC Success
task:TaskSequential_15288 March 28, 2019 4:52:34 AM UTC March 28, 2019 5:12:13 AM UTC Failure
Validating dbHome available space March 28, 2019 4:52:34 AM UTC March 28, 2019 4:52:34 AM UTC Success
Validating dbHome available space March 28, 2019 4:52:34 AM UTC March 28, 2019 4:52:34 AM UTC Success
Opatch updation March 28, 2019 4:52:35 AM UTC March 28, 2019 4:52:38 AM UTC Success
Opatch updation March 28, 2019 4:52:35 AM UTC March 28, 2019 4:52:38 AM UTC Success
Patch conflict check March 28, 2019 4:52:38 AM UTC March 28, 2019 4:55:02 AM UTC Success
Patch conflict check March 28, 2019 4:55:02 AM UTC March 28, 2019 4:57:58 AM UTC Success
task:TaskSequential_15347 March 28, 2019 4:57:58 AM UTC March 28, 2019 5:12:13 AM UTC Failure
db upgrade March 28, 2019 4:57:58 AM UTC March 28, 2019 5:05:27 AM UTC Success
db upgrade March 28, 2019 5:05:27 AM UTC March 28, 2019 5:12:13 AM UTC Failure

 

Changes

 It seems like customer modified the /etc/oraInst.loc file by pointing the inventory_loc to oemagent inventory.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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