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Unable To Access Manage Business Unit Task, Remote Region Error (Doc ID 2525974.1)

Last updated on SEPTEMBER 21, 2021

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version and later
Oracle Fusion General Ledger Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Set Up Enterprise Structures-Manage Business Units

When attempting to access Manage Business Unit task,
the following error occurs.

UI Error: Remote Region Error #165

Error in UI Server: [2019-02-18T16:26:53.206+00:00] [UIServer_1] [ERROR] [ADF_FACES-30216] [] [tid: [ACTIVE].ExecuteThread: '42' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId:xxxxx] [ecid: 005WYqNXzUJDsX5LrQt1iY0006DR00045U,0:2] [APP: ORA_FSCM_UIAPP#V2.0.7UZyALBgGoD0EAwW3GObNw] [DSID:0000M^1RLwyDSc5LrQ9DiY1SLJhz000_c0] Remote Region error #165: Producer at "http:/" does not have a skin that matches this consumer.

The issue can be reproduced at will with the following steps:
1. Login to application.
2. Navigate to Setup and Maintenance and search for Manage Business Unit task.
3. Click on the Task link, it throws reported error in next page.

The issue has the following business impact:
Due to this issue, users cannot complete the setup.


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