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Not Able to Open Report Draft Due to Error No : 402000612 Description Unspecified Error (%Id) During ICSR Generation (Doc ID 2526257.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan Cloud Service - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

The following error was received by the user when attempt to open the report draft.

ENGLISH
Error No: 402000612 Description Unspecified Error (%ld) During ICSR Generation

JAPANESE
エラー番号：402000612 詳細 Unspecified error (%Id) during ICSR generation: 報告の詳細を参照してください。

Also, in the ERROR_LOG the following error is being logged.

"ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at ""ESMQUERY.ESM_PKG"", line 6905
ORA-31011: XML parsing failed
ORA-19213: error occurred in XML processing at lines 93
LPX-00225: end-element tag ""reaction"" does not match start-element tag ""primarysourcereaction""
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
ORA-06512: at ""ESMQUERY.ESM_PKG"", line 6905
ORA-31011: XML parsing failed
ORA-19213: error occurred in XML processing at "

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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