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OAC-Classic : bi_server1 fails to Start With "Could not create pool connection for datasource 'biplatform_datasource'" Error (Doc ID 2526428.1)

Last updated on OCTOBER 10, 2019

Applies to:

Oracle Analytics Cloud - Classic - Version 18.2.1 and later
Information in this document applies to any platform.


Issue Seen : 

OAC bi_server1 fails to start with following Error :

[2019-03-29T06:24:45.013+00:00] [bi_server1] [NOTIFICATION] []
[] [tid: BISearchCrawlScheduler] [userId: <anonymous>]
[ecid: 4fcefa59-b05f-4e31-9901-474872128c04-0000000c,0:3245] [APP: bisearch]
[partition-name: DOMAIN] [tenant-name: GLOBAL] BISearch_ER142:
0:weblogic.common.ResourceException: Could not create pool connection for
datasource 'biplatform_datasource'. The DBMS driver exception was: ORA-28000:
the account is locked[[


The steps in following KM Doc OAC : How to fix expired RCU Database password for OAC (Doc ID 2352213.1) were followed , however the OAC services still do not start up fine.


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