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SmartText Created Using Navigator > Tools > SmartText Is Not Available In The HR Help Desk SR (Doc ID 2526590.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

SmartText created using Navigator > Tools > SmartText is not available in the HR Help Desk SR. If I create the SmartText in the SR SmartText panel the SmartText works fine.
 

Solution

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In this Document
Goal
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