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Error: "Unable to Load Data" When Trying to Change Settings in My Prefences. (Doc ID 2527084.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

Unable to Chance My Preferences. When trying to change the My Preference settings (Projects and Resources section), receive the following error:
 
ERROR:

Error pops up as Unable to Load Data.

"You have unsaved changes. Please select at least one page for the Projects section."

STEPS:

The issue can be reproduced at will with the following steps:

1. Login to P6 Web.
2. Go to My Preferences and click on View tab.

BUSINESS IMPACT:

The issue has the following business impact:
Due to this issue, users cannot load the Activity View.

Cause

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In this Document
Symptoms
Cause
Solution
References


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