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The Language Does Not Match Any Supported Language For The Site. (Doc ID 2527091.1)

Last updated on FEBRUARY 14, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Design Studio

Translating Products, collections... from English(en) to German(de). I have tried the steps as documentation: https://docs.oracle.com/cd/E78936_01/Cloud.16-5/UsingCC/html/s1905importtranslationsforcatalogitem01.html.

Ours is Multi site store, default site doesn't include German(de) as a language.

 
ERROR
-----------------------
13036


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(https://docs.oracle.com/cd/E78936_01/Cloud.16-5/UsingCC/html/s1905importtranslationsforcatalogitem01.html)
1- Export CSV files ( LOCALE=en) (product, skus, categories, catalog).
2- Modify the data to DE then change the header cell E1 to ( LOCALE=de).
3- Import the CSV file back to OCC ,  returning the error 13036. 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import other language products and collections.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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