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Unable to Access /ccdebug on Production Environment (Doc ID 2527112.1)

Last updated on FEBRUARY 17, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Customers are unable to access https://ccadmin-prod-<host>.oracleoutsourcing.com/ccdebug/, the browser displays a spinning loading wheel until it eventually times out.
When attempting to access ccdebug on a production environment the page does not load.

Changes

Environment may have recently gone live, or been upgraded. Though neither of these is required to experience this behavior.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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