Unable to Access /ccdebug on Production Environment
(Doc ID 2527112.1)
Last updated on FEBRUARY 17, 2020
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Customers are unable to access https://ccadmin-prod-<host>.oracleoutsourcing.com/ccdebug/, the browser displays a spinning loading wheel until it eventually times out.
When attempting to access ccdebug on a production environment the page does not load.
Changes
Environment may have recently gone live, or been upgraded. Though neither of these is required to experience this behavior.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |