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Unable to Access /ccdebug on Production Environment (Doc ID 2527112.1)

Last updated on JUNE 04, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Customers are unable to access https://ccadmin-prod-<host>, the browser displays a spinning loading wheel until it eventually times out.
When attempting to access ccdebug on a production environment the page does not load.


Environment may have recently gone live, or been upgraded. Though neither of these is required to experience this behavior.


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