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Error When Adding Sender As a Contact in Gmail (Doc ID 2527435.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

When attempting to use the integration in gmail, the following error occurs for some emails when trying to add the sender as a contact:

"An error occurred while performing the previous operation , click here to try again."

Some of the email addresses allow to add it as a new contact, but fails with the same error when attempting to add them.

 

Solution

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In this Document
Goal
Solution
References


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