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DIPC-C Backup Fails with "PSM-BKP-50021: The credentials and storage container for accessing Object Storage are incorrect" (Doc ID 2527468.1)

Last updated on APRIL 10, 2020

Applies to:

Data Integration Platform Cloud Classic - Version 18.3.3 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Data Integration Platform Cloud (DIPC) was formerly known as Autonomous Data Integration Platform Cloud (ADIPC).
Data Integration Platform Cloud Classic (DIPC Classic or DIPC-C) was formerly known as Data Integration Platform Cloud (DIPC). Please see KM Document 2493395.1 for the full list of recently renamed PaaS services.

When the user tries to enable Data Integration Platform Cloud Classic (DIPC-C) backups, the process fails with the following error:

PSM-BKP-50021: The credentials and storage container for accessing Object Storage are incorrect. Response code returned: 401. Update credentials or storage container and try again.

Cause

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In this Document
Symptoms
Cause
Solution
References


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