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Territory Assignment Not Working on Opportunity But Working Well on Accounts and Leads (Doc ID 2527476.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0, Opportunities

ACTUAL BEHAVIOR
---------------
Territory Assignment not Working on Opportunity

The Territory has been set up with 2 dimensions: geography and organization type. The assignment is working fine on the accounts and leads but not on the opportunities.

EXPECTED BEHAVIOR
-----------------------
Assignment should also work on Opportunity.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Opportunity
2. Run Assignment
3. Opportunity is not assigned

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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