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Error: "This Page Isn't Working <Cloud URL> Didn't Send Any Data ERR_EMPTY_RESPONSE" When Trying to Access P6 Web From the Cloud Portal. (Doc ID 2527584.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and later
Information in this document applies to any platform.


When attempting to sign in to P6 Web, the following error occurs:


This page isn't working
<cloud url> didn't send any data


The issue can be reproduced at will with the following steps:

  1. Browse to the P6 Cloud Portal.
  2. Sign in.
  3. Browse to P6 Web.
  4. Error displayed.


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