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Test Tier End Process - Change EndDate? (Doc ID 2527614.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Fusion Loyalty - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Tiers

ACTUAL BEHAVIOR
---------------
How to test tier end process?

The customer needs to test the tier end process, the assessment model has the following parameters:

Tier Period Star: Jan 1
Tier Perdio Length in Months: 12
Minimum Tier Lenght in Months: 12
Qualifying Period Start: Jan 1
Qualifying Period Lenght in Months: 12

The customer want to test the tier expiration process but the tiers does not have the option to change the Tier End Date field. Do you have any option to test this functionality?


EXPECTED BEHAVIOR
-----------------------
Tier EndDate should be able to be changed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Program Tier
2. Try to change the EndDate

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change enddate on a Tier

Cause

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In this Document
Symptoms
Cause
Solution


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