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How To Get Long Text Field Details In A GET REST Call To Get Service Request Object Details (Doc ID 2527792.1)

Last updated on JULY 14, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

How to get long text field details in a GET REST call to get Service Request object details

When a call is made to get the SR details using REST API, Long Text fields are not appearing. A link is present in the response to retrieve the long text fields.

SR get request - "https://POD.fa.us2.oraclecloud.com:443/crmRestApi/resources/11.13.18.05/serviceRequests/0000004145"

Within the response, a link to long text attribute is present
 
 {
  "rel": "enclosure",
  "href": "https://POD.fa.us2.oraclecloud.com:443/crmRestApi/resources/11.13.18.05/serviceRequests/0000004145/enclosure/AdditionalInformation_c",
  "name": "AdditionalInformation_c",
  "kind": "other"
 }
  

A separate second RESt call has to be made for getting the long text fields.

Is there any option to get the long text field information along with the call to get SR details.
 

Solution

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In this Document
Goal
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