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AR Accounts Details Total Open Receivables Not Accurate with the Activities page (Doc ID 2528059.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.01.0 version, Customer Data

AR Accounts Details Total Open Receivables not accurate
Using Account Details from Receivables the Overview page is not tie to the Activities page. I believe the overview screen is not reflecting a recent refund on payment XXXX

These two processes are scheduled and have been run manually as well
Process Receivables Transactions for Customer Account Summaries
Update Receivables Past Due Transactions for Customer Account Summaries
 

Solution

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In this Document
Goal
Solution


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