"Unable to retrieve metadata from data model." When Viewing/Editing Instantis EnterpriseTrack Sample Reports in BI Publisher
(Doc ID 2528143.1)
Last updated on NOVEMBER 09, 2022
Applies to:
Instantis EnterpriseTrack Cloud Service - Version 18.11 to 18.11 [Release 18.11]Information in this document applies to any platform.
Symptoms
When attempting to Work with (Edit and look at Properties) for Sample Reports the following error occurs:
ERROR
"Unable to retrieve metadata from data model."
STEPS
- Access Website with BI Credentials provided
- Navigate to Designated Space, and "Sample Reports"
- Select Edit, or Properties, or try to Add a new Layout
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |