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WFM UI Flex Screen Gives 'This screen failed to open because the internet connection timed out. Please try again.' (Doc ID 2528302.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle Warehouse Workforce Management Cloud Service - Version 9.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 3.0.0 version, WFM Core Functionality

When attempting to Open the Specific Screen,
the following error occurs.

ERROR
-----------------------
This screen failed to open because the internet connection timed out.
Please try again.

Ex:
Module name=Man Power Cumulative Report By CostCenter Man Power Report Per Cost Center

Total List of Screens with the issue:

UI-Flex: Group Permissions ------ Group Permissions
UI-Flex: A B C Costing Report - wfm ---- A B C Costing Report - pts
UI-Flex: Man Power Justified Hour View ---- Man Power Horas Justificadas
UI-Flex: Cross Charge Report or Staff Transaction Report Staff Transfer
UI-Flex: Productivity by Process --- Productivity By Process
UI-Flex: Man Power Cumulative Report By CostCenter ---- Man Power Report Per
Cost Center
UI-Flex: Man Power Operator Cumulative Report ---- Man Power Operator
Cumulative Report
UI-Flex: Man Power Productivity Board ---- Man Power Productivity Board

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any screen Specified in the description
2. Once Refreshed you will get above error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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