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Create Customer Statements Report Output Has No Pages (Doc ID 2528327.1)

Last updated on APRIL 08, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Setup Module

ACTUAL BEHAVIOR
---------------
When running the process Create Customer Statements the process does not pick up any transactions for the statements

EXPECTED BEHAVIOR
-----------------------
Statement should generate with transactions

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator>Tools>Scheduled Processes
2. Create Customer Statements
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create statements.

Cause

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In this Document
Symptoms
Cause
Solution


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