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The total amount of the credit memo cannot exceed the balance of the debit item it is crediting (Doc ID 2528382.1)

Last updated on DECEMBER 07, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms


We tried to process one referenced credit memo for an AR Invoice.
The Invoice amount is = 150.25
The Referenced Credit memo amount is = -150.25
There is no Tax are other amount has been applied.
However when we tried to credit this invoice through FBDI its throwing the error "The total amount of the credit memo cannot exceed the balance of the debit item it is crediting.; You cannot apply more than the original line amount"

Could you please suggest why we are getting this error ?


Cause

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In this Document
Symptoms
Cause
Solution


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