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Error: "Print Job has failed. Please contact your System Administrator" When Using "Save to PDF" (Doc ID 2528630.1)

Last updated on AUGUST 28, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to print to PDF, the following error occurs.

ERROR

Print Job has failed. Please contact your System Administrator.

STEPS

The issue can be reproduced at will with the following steps:

  1. Sign in to P6 Web
  2. Browse to the activities view
  3. Use the "Save to PDF" button
  4. Job results in failure

Cause

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In this Document
Symptoms
Cause
Solution


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