My Oracle Support Banner

Account Dashboard Bug/Glitching (Doc ID 2528643.1)

Last updated on FEBRUARY 17, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

There are some navigation issues with the customer's My Account page.

1. When you click on my account, and then choose another section e.g. address book the highlight stays on my account though the screen displays the address book.
2. When you try to create a new address in the address book, you are unable to, unless you first refresh the page

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.