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CX Mobile App List Of Values Does Not Work In Create Opportunity Mode (Doc ID 2529195.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
Mobile app List of values does not work in create opportunity mode

EXPECTED BEHAVIOR
-----------------------
LOVs on mobile page should show values

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. CX Mobile > Create Opportunity > Custom fields Opportunity Record type and Sales Area are not loading any values, LOV does not open


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot create opportunity in CX Mobile

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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