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Unable To Add Addresses To B2B Account, No Error is Shown in Admin UI (Doc ID 2529529.1)

Last updated on FEBRUARY 14, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Store Administration

Unable to add addresses to account in admin console

The UI shows a message saying the address was saved successfully but it does not appear in the list of addresses (nor when querying using the api).

ERROR
-----------------------
No error is shown


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access the Admin UI
2. Access the 'Accounts' section
3. Access an account -> Addresses
4. Try entering a new address. Even though a success message is shown, the address is not added.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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