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RTVCre Message Stuck in RIB-RMS Hospital Tables with Exception "This Country/State Relationship Does Not Exist." (Doc ID 2529664.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Merchandising Foundation Cloud Service, RTVCre message got stuck in RIB-RMS Hospital tables with error message "This country/state relationship does not exist." whereas Return To Vendor(RTV) associated country 'US' and state 'NY' both are present in STATE table within RMS.

RIB_MESSAGE_FAILURE table shows below exception:

Cause

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In this Document
Symptoms
Cause
Solution


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