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Rep Error Changing Manager In Oracle (Doc ID 2529881.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Global Human Resources

When attempting to change manager,
the following error occurs.

ERROR
-----------------------
internal workflow error. Refer to the log file that is configured for Oracle.soa.services.workflow.*for more details on this error and contact Oracle support services.

While checking in payload, rule itself was not triggering.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User is changing manager to one of his repotie and getting approval notification to approve/Reject
2. getting error as "internal workflow error. Refer to the log file that is configured for Oracle.soa.services.workflow.*for more details on this error and contact Oracle support services." while approving.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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