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Cannot Open The Mobile Application From URL Link In Email (Doc ID 2530436.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

On clicking the link which was received in an email on a mobile device (both iOS and Android) the web browser launches the OTM page instead of launching the OTM Mobile Application.

The issue can be reproduced at will with the following steps:

1. In Mobile press the OTM Application Link
Mobile opens the OTM Application in a Web Browser.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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