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Social Account Is Not Showing Public Posts, Just Inbox Posts (Doc ID 2530746.1)

Last updated on MAY 03, 2019

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


User is reporting that only direct messages are being collected by Engage for a Facebook channel, but no public page posts have been collected.


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