My Oracle Support Banner

Social Account Is Not Showing Public Posts, Just Inbox Posts (Doc ID 2530746.1)

Last updated on MAY 03, 2019

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

User is reporting that only direct messages are being collected by Engage for a Facebook channel, but no public page posts have been collected.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.