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Login Error Appears (Doc ID 2530950.1)

Last updated on OCTOBER 16, 2019

Applies to:

Oracle Primavera Cloud Service - Version 18.10 and later
Information in this document applies to any platform.

Symptoms

On: Oracle Prime 18.10 version, Cloud: Login, Performances and Technical Issues

Issue: Login Error appears

Using Google Chrome browser, a user receives the error below when attempting to login using username and password. If the user closes the browser and then reopens the tab it works allowing user to login.

ERROR
-----------------------
Oracle Access Manager
System error. Please re-try your action. If you continue to get this error, please contact the Administrator.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User enters Prime credentials and attempts to login.
2. Error received.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, this user cannot login on the first attempt.

Cause

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In this Document
Symptoms
Cause
Solution
References


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