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Category Not Show For All Document of Records. (Doc ID 2530991.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Category not show for all Document Records.

We are in the middle of implementing mobile UI and are testing adding a document record as an employee and when we click on the drop down, not all categories show up.

We need to be able to instruct employees to select a document type from the correct category, but this field only shows up for some document types. This employee has the delivered employee role.

EXPECTED BEHAVIOR
-----------------------
All document types with Category = Benefits should show in drop down LOV.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as employee Me > Benefits
2. Document Records > Add
3. Drop down > not all categories show up.
  Note: Some do but the newly added Marriage Certificate does not.
4. Login as admin > Setup and Maintenance > Manage Document Types > Search for Marriage Certificate.
5. Category is set to Benefits. We would expect this to show up in the drop down when add a Document Record.


Cause

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In this Document
Symptoms
Cause
Solution


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