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Sales Campaign Delivery Questions (Doc ID 2531193.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

Our Sales Users are reporting that many contacts that they target in a Sales Campaign, do not receive the Sales Campaign.

What can we do to confirm how many targeted contacts actually receive the Sales Campaign.
Example:
Sales Campaign name:
INT – INT Campaign

targeted:

326
Contacts.

Out of them only 53 Contacts have opened the sales campaign email until now.
In the 326 there were 4 test contacts to test the functionality.
But they have not received anything.

How can we know how many actually got the Sales Campaign?

Solution

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In this Document
Goal
Solution
References


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