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Owner Field On Oppportunity Landing Page Is Showing Wrong Values (Doc ID 2531194.1)

Last updated on NOVEMBER 02, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Opportunities

ACTUAL BEHAVIOR
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Owner field - SalesOwnerPartyNameTransient shows wrong values. All list appears with the same name, but when we click to edit,  the real owner shows up.

After 'discard changes' all list owner shows as the clicked owner.



EXPECTED BEHAVIOR
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The field should show the correct values

STEPS
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The issue can be reproduced at will with the following steps:
Go to Opportunity landing page
See that the owner field is incorrect, showing the exact same value for all oppties.
Click to edit
Correct owner suddenly appears
Edit with another value
Then all opportunities are updated with the new value

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see consistency with this field

Cause

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In this Document
Symptoms
Cause
Solution
References


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