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Credit Memos are not included in the Collections Case Folder (Doc ID 2531265.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

Credit Memos are not included in the Collections Case Folder.

In Advanced Collections module the creation of case folder does not allow users to include the credit memo in the case folder.

Solution

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In this Document
Goal
Solution
References


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