Consecutive Orders on the Same Item Fails as OrderId not Resetting. (Doc ID 2531665.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Symptoms

On : NA version, Storefront

When attempting to order the same item consequentially, the following error occurs.

ERROR
-----------------------
Request URL: https://ccstore-test-<xyz>.oracleoutsourcing.com/ccstoreui/v1/orders/current
Request Method: DELETE
Status Code: 400 Bad Request
RESPONSE:
{"errorCode":"28313","message":"There is no incomplete order for this profile.","status":"400"}

Request URL: https://ccstore-test-<xyz>.oracleoutsourcing.com/ccstoreui/v1/orders/current
Request Method: POST
Status Code: 500 Internal Server Error
RESPONSE:
{"errorCode":"28303","message":"Order can no longer be updated","status":"500"}

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. https://ccstore-test-<xyz>.oracleoutsourcing.com
2. sign in using store credentials
3. https://ccstore-test-<xyz>.oracleoutsourcing.com/<product> add item to basket
4. Checkout
5. Enter payment details
6. Place Order
7. Repeat Steps 3 - 6 until you are unable to.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.