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Fusion SA and UAE Payroll: Hire Transaction Fails with Error 'HRX-1560212 You can enter the Hafiza number for Saudi citizens only' (Doc ID 2531680.1)

Last updated on FEBRUARY 23, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Customer performs a hire and even if the transaction is approved the employee cannot be found in person management page - transaction failed with error:


EXPECTED BEHAVIOR
-----------------------
Employee should be found in person management page after hire.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.) Login as HR Specialist and go to Navigator -> My Client Groups -> New Person -> Hire an Employee
2.) Fill up all the mandatory details for the hiring and then Review and Submit
3.) It goes for Department Head Approval.  Approved
4.) It goes for HR Specialist Approval.  Approved.
5.) Searching for employee on Person Management, not visible.>


Cause

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In this Document
Symptoms
Cause
Solution


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