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Error After Sync RE App: You Must Sign In As The Sales Representative To Access The Route (Doc ID 2531885.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Consumer Goods Mobile App

Error after sync RE App: you must sign in as the sales representative to access the route

got an error message after sync the CG RE App


ERROR
-----------------------
"You must sign in as the sales representative to access the route"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sync the Consumer Goods RE app
2. Receive error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the routes in the app

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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