Unable to submit miscellaneous transaction with E-signature
(Doc ID 2531930.1)
Last updated on APRIL 17, 2024
Applies to:
Oracle Fusion Manufacturing Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.01.0 version, Inventory Management
When user submit a miscellaneous transaction for approval, an error occurred:
ERROR
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An error occurred while initiating the approval task flow. Contact your help desk. (EDR-2580007)
STEPS
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The issue can be reproduced at will with the following steps:
1. Opt in Capture Electronic Records and Electronic Signatures for SCM Transactions
2. Configure E-Signature Preferences->Miscellaneous Transaction
3. In BPM worklist ->MtlManagementEreslnline Task, add the approval group
4. Create Miscellaneous Transaction and submit for approval
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |