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Unable To Register New Deal (Doc ID 2532290.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Partner Management

19A: Unable to Register New Deal


They have found when testing the 19A upgrade in our Test system, when a Partner tries to click 'Register New Deal' on a Lead, we are shown an error message.

Failed to execute Copy Mapping "Copy Lead To Deal Registration Map". JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000103983962 ] in Deal_NOLINK_ZOCJBO-FND-FND_CMN_INVALID_ATTRB_API_SERV: (Failed to execute Copy Mapping "Copy Lead To Deal Registration Map". JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000103983962 ] in Deal_NOLINK_ZOCJBO-FND--1)



ERROR
-----------------------

Failed to execute Copy Mapping "Copy Lead To Deal Registration Map". JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000103983962 ] in Deal_NOLINK_ZOCJBO-FND-FND_CMN_INVALID_ATTRB_API_SERV: (Failed to execute Copy Mapping "Copy Lead To Deal Registration Map". JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000103983962 ] in Deal_NOLINK_ZOCJBO-FND--1)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login with partner user>go to lead
2. edit lead>deal registration sub tab
3.create deal registration/save> error appeared.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create deal registrations from lead object.

Cause

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In this Document
Symptoms
Cause
Solution
References


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