My Oracle Support Banner

Users Settings Constantly Overwritten By Oracle Cloud (Doc ID 2532420.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

We have a user who has opted to not automatically share everything to Oracle Sales Cloud (which our default behavior). He is reporting that every single day his outlook connector turns on the setting to automatically share his activities, contacts, etc. despite selecting to NOT share them each day.

Please advise how to stop him from constantly needing to change these settings.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.