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Removing An Analysis On The Opportunity's Analytics Tab (Doc ID 2532447.1)

Last updated on AUGUST 10, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Opportunities

customer created Analytics tab

added 2 fields

Trying to delete them using page composer and they could not delete


EXPECTED BEHAVIOR
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You should be able to delete the fields from Analytics tab using page composer

STEPS
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The issue can be reproduced at will with the following steps:

1. Go into an active sandbox
2. Go to Opportunities landing page
3. Open Page Composer in ‘Add content’ mode
4. Open an opportunity’s analytics tab
5. The Analysis appears with the option of adding additional content. Clicking the remove button (the little x) does not have any result.
6. Unable to access any of the opportunity’s tabs
7. Signing out and singing in again enables access to the opportunity tabs but the analysis was not deleted.

Cause

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In this Document
Symptoms
Cause
Solution
References


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