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Error when Approving Quotes via Email [Delivery has failed to these recipients or groups: XXXXXX@mobileapproval.bigmachines.com The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message.] (Doc ID 2532503.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 B Patch 3 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve quotes via email, the following error occurs in the response email:

Delivery has failed to these recipients or groups:
XXXXXX@mobileapproval.bigmachines.com
The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your helpdesk.
The following organization rejected your message: smtp.mobileapproval.bigmachines.com.

Cause

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In this Document
Symptoms
Cause
Solution


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